FAQ
Do you guys ship overseas?
Yes! We ship worldwide. Click here for our shipping information. We also provide free-shipping for orders above SGD$200.
What is your store’s currency?
All of our products are in SGD. You may switch the currency on the top right of our website. However, on the payment page, orders will still be processed in SGD.
How long does it take for my order to be processed?
We may take up to 1-7 business days to process your order. However, during a new release or sales period, it may take longer for us to process your order due to the influx of orders. Do note that processing time and shipping time are not the same.
How do I get my tracking number?
Once your order has been processed and shipped, you will automatically receive an email with the tracking information.
Can I cancel my order?
Unfortunately, all sales are final. We won’t be able to cancel any orders due to the nature of our in-house production processes.
What is the best way to wash the garment(s)?
It is recommended to cold wash inside out, DO NOT bleach, DO NOT iron brand label and iron inside out only, to prolong the lifespan of our garments. For hand-made/hand-sewn products, it is highly recommended to hand wash to prevent any potential damages due to the intricacy of our designs.